Once your order is dispatched, you will receive a confirmation email detailing your tracking number.
You can follow your orders journey by visiting www.royalmail.com/track-your-item.
The Royal Mail website will provide you with you with the most up to date information on your order.
Please only contact customer service, if your box has been delayed in transit for more than 7 days or if your package has been reported as damaged in transit and returned to sender.
Please note that the customer service team are unable to influence delivery dates/ times/ safe places or alternative addresses to Royal Mail, and the onus is on the customer to liaise with the courier whilst it is in there possession.